VEX Brand Pty Ltd (“VEX”, “We”, “Our”, “Us”) is the owner of the VEX Brand Online Shop website.
The use of this website is governed by the policies, terms and conditions specified below. Please read them carefully. By using the website you have accepted these terms and conditions. Your submission of an order to VEX Brand indicates acceptance of these terms and conditions. These terms and conditions shall supersede any subsequent terms and conditions included in any purchase order, whether or not such terms and conditions are signed by VEX Brand.
VEX Brand reserves the right to make changes to this website and these terms and conditions at any time.
Your electronic receipt or order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We will check the information you give us for validity, by verifying your method of payment, billing and shipping details prior to fulfilling the order.
We may require additional verifications or information before accepting any order. VEX Brand is a reseller to end user customers and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products offered by VEX Brand.
VEX Brand reserves the right at any time after receipt of your order to accept or decline your order for any reason. VEX Brand reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of any item.
Your credit card/debit card or Paypal account will be refunded in the event that your order is not accepted.
Stock levels displayed to you are accurate at the last known update, stock availability is subject to change. If we are unable to fulfill your order we will contact you as soon as possible.
By using this website, you agree that the use of this website is at your sole risk. VEX Brand is not liable for any losses or damages caused by this website or any website linked to or from this website.
The delivery times provided by VEX Brand are estimates only. VEX Brand will not be held accountable for late deliveries or damage relating to late deliveries.
In the event that multiple items are ordered, part deliveries may be made where stock is not available. Please ensure you enter the correct delivery address. VEX Brand can not be held responsible for incorrectly entered delivery addresses.
International Custom Charges
Some international orders may incur a customs or import duty charge. VEX Brand do not have any control over these charges or unable to advise what they will be, as it is based on your own country’s regulations and compliances. For more information please contact your local customs office. Any charges incurred are to be paid by the customer on delivery of the order.
Acceptance of Orders
The buyer is responsible for inspecting the goods for fault and notifying us within 5 working days of receiving the goods should there be a fault.
Prices are subject to change without notice. VEX Brand reserves the right to revoke any stated offer and correct any pricing errors including after an order has been submitted and whether or not the order has been confirmed and your credit card charged.
There may be duties and taxes added to your package by the destination country. You will be responsible for these upon delivery and are not included in your order total. All credit cards are charged in Australian Dollars. Non-Australian currency figures are approximations based on an exchange rate.
Refunds and Returns
VEX Brand will happily exchange or refund your item provided the item and its packaging is in its original condition with the original tag attached. Refunds and exchanges are not available on free promotional or sale items. Exchanges can be made 4 weeks from the date of purchase. Refunds can be made 1 month from the date of purchase.
We recommend sending returns via registered post as we do not accept responsibility for lost items. Due to health regulations, we are unable to exchange or refund on any underwear purchase.
If notified before the goods have been dispatched, VEX Brand can accommodate for order cancellations. If items have been shipped VEX Brand reserves the right to charge a cancellation fee, should we be able to request the return of the package from our delivery service.
In the event a product is listed at an incorrect price or with incorrect information due to typographical error, VEX Brand reserves the right to refuse or cancel any orders placed for the listed product at the incorrect price. VEX Brand reserves the right to refuse or cancel such orders whether or not the order has been confirmed and your credit card or Paypal charged. If your credit card or Paypal account has already been charged for the purchase and your order is cancelled, VEX Brand shall immediately issue a credit to your credit card or Paypal account in the amount of the charge.
Copyright and Trademark Notice
This website is owned and operated by VEX Brand PTY LTD. Unless otherwise specified, all materials appearing on this website, including text, web design, logos, graphics, icons and images, as well as the selection, assembly and arrangement thereof, are the sole property of VEX Brand PTY LTD. All software used on the website is the sole property of VEX Brand PTY LTD or those supplying the software. You may use the content of this website only for the purpose of shopping on this website or placing an order on this website and for no other purpose. No materials from this website may be copied, reproduced, modified, republished, uploaded, posted, transmitted or distributed in any forms or by any means without VEX Brand PTY LTD prior written consent. All rights expressly granted herein are reserved. Any unauthorised use of the materials appearing on this website may violate copyright, trademark and other applicable laws could result in criminal or civil penalties.
This website may contain links to other websites that are not owned or operated by VEX Brand. You acknowledge that VEX Brand is not responsible for the operation of or content located on or through any such website.